Refund Policy | Flangapp AI Docs

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Refund Policy

You are hereby reminded of the Refund Policy. Please read this document carefully before purchasing a license or paying for any services of Flangapp AI.

The Flangapp AI license is sold directly by us at billing.flangapp.com and through the Envato Market (CodeCanyon). We do offer the software "as is", without warranty.

Direct purchases (billing.flangapp.com). Payments are processed by Stripe. A license is a digital product tied to one domain: once the license key has been issued, the purchase is final and non-refundable, except where required by law. You confirm this at checkout before paying.

Purchases on CodeCanyon. All payments are processed by Envato, and any refund request for such a purchase is handled under Envato's own Refund Policy, not directly by us. Please open your refund request through your Envato account or the CodeCanyon Help Center.

The success of launching purchased software depends, among other things, on the level of knowledge of the specialist who launches the software. All non-launch issues are assumed by the Client.

AI credits are purchased separately and directly through your Flangapp AI dashboard (billed by card via Stripe) to pay for AI model usage. Credit purchases are final and non-refundable once the credits have been added to your balance, except where required by law.

If you would like our team to install the software on your own server, choose the plan with our installation at flangapp.com/price, or contact our support team at support@flangapp.com.

Contact

Impeltech LLC

EIN 32-0655103, 109 East 17th Street Suite 480, Cheyenne, WY, 82001, USA

support@flangapp.com

Updated: 11th November, 2026